{"id":66,"date":"2007-11-17T18:26:15","date_gmt":"2007-11-17T22:26:15","guid":{"rendered":"http:\/\/excellenceuniversity.net\/journal\/?p=66"},"modified":"2016-05-26T19:08:33","modified_gmt":"2016-05-27T00:08:33","slug":"making-your-business-and-your-life-more-profitable-the-purposeful-doing-movement","status":"publish","type":"post","link":"https:\/\/www.excellenceuniversity.net\/journal\/66\/making-your-business-and-your-life-more-profitable-the-purposeful-doing-movement","title":{"rendered":"Making Your Business AND Your Life More Profitable: The Purposeful Doing Movement"},"content":{"rendered":"<p>As a business leader, psychologist, and educator, I am\u00a0often amazed by what seems to me to be an epidemic of anxiety, dissatisfaction, disengagement, and depression in this culture.\u00a0\u00a0From the boardrooms to the classrooms to the therapist&#8217;s chair, people\u00a0seem to be\u00a0continuously reporting feeling more overwhelmed (&#8220;work never seems to end&#8221;), less energetic (&#8220;I can&#8217;t seem to get out of bed without my morning coffee &#8211; sometimes two cups!&#8221;), and not very hopeful about the future (&#8220;oh, well, I guess that&#8217;s life &#8211; you learn to accept it&#8221;).\u00a0\u00a0 From time to time, I have felt these feelings myself as I attempt to maintain a satisfying business and personal life &#8211; and I&#8217;m considered in some circles to be an &#8220;expert&#8221; on how to run a more efficient business and live a happier life!\u00a0 What is going on here?\u00a0 After countless conversations with my colleagues, clients, and other experts in the field, I believe we may have come to a very important answer; one that can positively impact your business and &#8211; most importantly, I think &#8211; your life in very meaningful ways.\u00a0 I want to begin this article with a discussion about what I call &#8220;The Purposeful Doing Movement.&#8221;<\/p>\n<p><!--more--><strong>What is the Purposeful Doing Movement?<\/strong> The Purposeful Doing Movement is a movement of people interested in helping\u00a0individuals and teams\u00a0to get what they want out of their work and lives while also helping them to feel very good while pursuing these desires.\u00a0 I&#8217;ve found (and maybe you have, too) that there is a widely-held myth that success and consistent well-being (or overall life satisfaction) cannot coincide with each other &#8211; that\u00a0we must pick one\u00a0or the other (for example: &#8220;you cannot run an extremely\u00a0profitable business and be a comfortable, happy person at the same time&#8221;).\u00a0 Many people have expressed to me a strong belief that one either consistently gets what one wants out of work\u00a0and life OR feels consistently and authentically happy &#8211; and that these two things are often negatively correlated (as one becomes more successful, one must give up more and more of what makes them authentically happy: time with loved ones, leisure activities, evenings at home, and so on).<\/p>\n<p>This is a very powerful myth.\u00a0\u00a0Indeed, I&#8217;ve met many people who agree publicly that success and life satisfaction can occur together (and even some who teach others that it is possible) who\u00a0do not actually live according to this stated belief.\u00a0 They will tell others this is combination is possible, but privately, their lives are out of whack as they struggle to keep a healthy work and home life going.\u00a0\u00a0 I believe that popular book titles such as <strong><em>Only the Paranoid Survive<\/em><\/strong> and <strong><em>A Shark Never Sleeps<\/em><\/strong> might help to perpetuate this myth.\u00a0\u00a0I sometimes offer counter-slogans like <strong><em>&#8220;Only the Purposeful Thrive&#8221; <\/em><\/strong>and <strong><em>&#8220;A Shark Never Gets to See His Son&#8217;s Baseball Games&#8221;<\/em><\/strong> to try to get across the difference between simply surviving\u00a0vs. actually\u00a0thriving in life.<\/p>\n<p><strong>Who Thrives (as Opposed to Simply Surviving in a &#8220;Paranoid&#8221; Way)?<\/strong> Our team has found that those who are able to pull off both a successful and extremely satisfied life tend to be what we call &#8220;Purposeful Doers.&#8221;\u00a0 A Purposeful Doer strives to perform only the most important things in life &#8211; and to consistently decrease time and energy spent in activities that are not extremely critical (which can include some &#8220;important, but not critical&#8221; activities).\u00a0 This means that the often tough work of prioritization is constantly necessary in order to thrive in business and in life.\u00a0 Dropping\u00a0priorities from one&#8217;s business and life\u00a0as new ones enter our lists can be quite challenging &#8211; especially\u00a0priorities that are deemed to be important sometimes.\u00a0 A Purposeful Doer revisits his or her (or her team&#8217;s) most important objectives on a regular basis to\u00a0identify what\u00a0can be done more &#8211; and what ought to be done less.\u00a0\u00a0 I believe that this is a critical aspect of thriving in life.<\/p>\n<p>Like many Excellence University associates, <a href=\"http:\/\/www.excellenceuniversity.net\/journal\/author\/john-spence\">John Spence <\/a>works with quite\u00a0a few Fortune 500 companies.\u00a0 In one of these companies,\u00a0employees are often told\u00a0&#8220;everything is a priority&#8221; &#8211; and are thus consistently given new priorities without being given the opportunity to drop less critical ones.\u00a0 &#8220;Everything is a priority,&#8221; is, of course,\u00a0a\u00a0new way to do a very old thing:\u00a0fail to\u00a0prioritize\u00a0&#8211; and this failure\u00a0makes Purposeful Doing impossible.\u00a0 In\u00a0organizations with this mentality, all things are thought about as equally valuable.\u00a0 Once again, this can set up a culture of\u00a0&#8220;nothing is valuable&#8221; &#8211; because value is by nature relative.\u00a0 Something is valuable because it has more value that something else &#8211; diamonds are currently viewed as more valuable than gold, gold more valuable than silver, etc.\u00a0Stating that all metals are equally valuable makes diamonds, gold, and silver immediately lose their value &#8211; and makes them less desirable to many people previously interested in owning them.\u00a0 Stating that all objectives are of equal priority can make the most important objectives seem less so &#8211; and can also de-motivate individuals from going after them as vigorously as they might otherwise.<\/p>\n<p>This &#8220;everything is a priority&#8221;\u00a0approach is thus a precursor to what I call the &#8220;Frenzied Mindset&#8221; &#8211; a mindset which we will address later in this article.\u00a0 Purposeful Doing (the antidote to the Frenzied approach), on both an individual and team\/organizational level, demands constant attention to priorities, consistent execution of those priorities, and consistent dropping of activities not strongly associated with the most important things.\u00a0\u00a0 In other words, a team must know what is considered a diamond so they can pursue more diamonds and waste less time on tin.\u00a0 This is certainly not easy &#8211; and it takes time and energy to identify diamonds, gold, silver,\u00a0and tin.\u00a0 However, the rewards of Purposeful Doing and Purposeful Leadership are immense &#8211; and the ramifications of not doing so are often disastrous.\u00a0 We will get to the benefits of Purposeful Doing\u00a0next &#8211; and will also\u00a0cover\u00a0the fallout from failing to live and lead this way later in this article.\u00a0<strong><em> <\/em><\/strong><\/p>\n<p><strong>What is the impact of Purposeful Doing?<\/strong> Why be a part of the Purposeful Doing Movement (as either a leader, an individual, or both)?\u00a0\u00a0 The short answer is that we have seen this approach drastically and positively change people&#8217;s businesses and lives in tremendously positive ways (including our own).\u00a0 It has been our experience that the few people who commit to Purposeful Doing not only achieve their objectives in more quality ways, they also report feeling better about their lives as a whole and to have more satisfied work forces.\u00a0 Books by such authors as Stephen Covey, Jim Collins, and others who write about success and satisfaction seem to align with this view.\u00a0\u00a0Purposeful Leaders have a large positive impact on the lives of people who follow them.\u00a0\u00a0For those of you who are sports fans,\u00a0Coach\u00a0Tony Dungy and the Indianapolis Colts are a great example of this principle.<\/p>\n<p>Last year, the Indianapolis Colts\u00a0were having a typical regular season in\u00a0 the National Football League &#8211; outstanding offense (led by All-NFL quarterback Peyton Manning) making up for\u00a0a very poor defense (last in the league in some categories).\u00a0 As many of you may remember, the defense suddenly became incredibly effective in the playoffs &#8211; often outperforming its offense and leading the team to its first\u00a0championship in decades.\u00a0 When Coach Dungy was asked by the press to explain this sudden change in defensive effectiveness, his answer was very meaningful, I think.\u00a0 He said that he believed that the team was doing too many things on defense during the regular season and needed to stop doing so many things in order to focus on doing fewer things better in the playoffs.\u00a0 This strategy struck me as the essence of Purposeful Leadership &#8212; and the results (a championship team that really seemed to enjoy each other and their jobs better) were indicative of a team that bought into this approach.<\/p>\n<p>Another interesting effect of Purposeful Leadership that may be important to mention: Many people associated with these Purposeful Leaders &#8212; like Coach Dungy &#8212; tend to want stay with them for long periods of time, often\u00a0even declining larger paychecks to continue to experience the culture that these leaders bring about (what I sometimes refer to as a &#8220;Culture of Sanity&#8221; in a world that can seem very frenzied).\u00a0 Some might say that these\u00a0employees profit less by giving up larger paychecks to stay with these Purposeful Leaders &#8211; but I beg to differ (strongly).\u00a0 In order to explain this disagreement, it seems important to get back to the definition of words like &#8220;profit&#8221; and a word that seems strongly associated with profit: &#8220;wealth.&#8221;<\/p>\n<p><strong>How do you define\u00a0&#8220;wealth&#8221; and &#8220;profit?&#8221;<\/strong> Although this may sound like a silly question at first, many might be surprised that wealth was originally\u00a0defined as &#8220;the possession of well-being&#8221; (I know I was).\u00a0 Many great individuals across the years, from Benjamin Franklin to such authors as\u00a0Napoleon Hill (in his classic <strong><em>Think and Grow Rich<\/em><\/strong>), to many popular modern authors have spoken of multiple\u00a0sources of\u00a0wealth (including health, love, friendship, piece of mind,\u00a0ability to do what one wants to do, etc.).\u00a0 Of course, in our current culture, we often define wealth (and, thus how to profit) exclusively through a financial lens.\u00a0\u00a0 Indeed, it has gotten to the point where we often say someone is &#8220;doing well&#8221; if he or she is earning a large paycheck or that someone is &#8220;worth a lot&#8221; if they have a lot of money in the bank.\u00a0 On the other hand,\u00a0I think we all know people who sacrifice their &#8220;possession of well-being&#8221; for large paychecks or big bank accounts &#8211; and are really not doing very well at all.\u00a0 Could this narrow view of profit and wealth be why we are the richest (financially) nation on earth and still experience the epidemics I mentioned above (anxiety, dissatisfaction, depression) &#8211; epidemics that are hurting our collective wealth?<\/p>\n<p>When one considers the\u00a0definition of wealth\u00a0identified above (&#8220;the possession of well being&#8221;), the limitation of thinking about profit as simply financial profit becomes obvious.\u00a0 To attempt to get this point across, I often ask people this question: &#8220;If you considered wealth\u00a0and profit to be about enhanced well-being &#8211; that is, you profited most from enhancing your well-being and\u00a0providing\u00a0others with the opportunity to do the same &#8211; \u00a0how profitable were you (or was your business) this past month?&#8221;\u00a0 More often than not, I get the answer: &#8220;Not as much as I would have liked&#8221; &#8211; even from those who experienced significant financial profit (&#8220;Yeah, I made a lot of money, but I didn&#8217;t see my kids and I can&#8217;t do this at this rate much longer &#8211; I need a long vacation!.&#8221; or &#8220;We did well, but I really don&#8217;t enjoy going to work everyday.&#8221;).<\/p>\n<p>I think Purposeful Leaders\u00a0often pay attention to profit as\u00a0it relates to\u00a0its original definition (well-being) more often than other leaders.\u00a0 They\u00a0seem to\u00a0me to be concerned about the creation wealth and profit not only in the financial realm, but also in the\u00a0other critical areas listed above (especially in relation to\u00a0a Culture of Sanity).\u00a0\u00a0In his classic book <strong><em>Good to Great,<\/em><\/strong> Jim Collins\u00a0describes financial profit as similar to blood in the body.\u00a0 Certainly blood is important to life &#8211; without it, we cannot live &#8211; but can you imagine being completely obsessed with\u00a0your blood pressure while paying no attention to other aspects of\u00a0your life?\u00a0 That may be a good metaphor for those who are centrally focused on financial profit alone &#8211; often to the detriment of one&#8217;s (and one&#8217;s team&#8217;s) overall wealth.<\/p>\n<p>I think all of the information above\u00a0begs the question, &#8220;who in their right minds would not want to be a part of the Purposeful Doing Movement?&#8221;\u00a0 We think no one &#8211; most leaders actually tell us that this way of leading and living is probably the best way to do things &#8211; but\u00a0could it be that most of us are NOT in our right minds most of the time? \u00a0Is it\u00a0possible that we are too obsessed with\u00a0our team&#8217;s &#8220;blood pressure&#8221; (or financial profit)\u00a0too frequently\u00a0rather than creating robust profit and wealth (including finances, but not limited to that form of profit)?\u00a0 Read on if you would like an answer to that important question.<\/p>\n<p><strong>If Purposeful Doing is so great, why is the\u00a0&#8220;movement&#8221; so small right now?<\/strong> This is a great question &#8211; and one that is constantly on my mind as I interact with hundreds of people a week who are pursuing their individual and business goals.\u00a0 I think the answer is similar to the answers that many people give for why they do not do a lot of the things that they &#8220;know&#8221; would be good for them (such as exercise, more rest, a better diet, more time with loved ones, etc.).\u00a0 This question interested me so much that it was actually the topic of both my Masters Thesis and my Doctoral Dissertation while pursuing my\u00a0Ph.D. at the University of Florida.\u00a0 What our research team found was that the difference between those who did things that they knew were good for them and those who simply &#8220;wished&#8221; they did these things came down to the 5 critical factors listed below (accompanied by quotes to explain how I believe these items may work against a Purposeful Doing habit):<\/p>\n<ol>\n<li><strong><em>Perception of enough time to do the most valuable things in life<\/em><\/strong> (&#8220;I don&#8217;t have the time to be more purposeful &#8211; I&#8217;ve got a business to run!&#8221;)<\/li>\n<li><strong><em>Motivation to do these activities<\/em><\/strong> (&#8220;I don&#8217;t want to prioritize &#8211; I get paid to get things done, not think about what is most important.&#8221;)<\/li>\n<li><strong><em>Accessibility to the necessary materials and training<\/em><\/strong> (&#8220;I don&#8217;t know how to prioritize well &#8211; my life is very overwhelming and I do not know an effective way of dealing with this issue!&#8221;)<\/li>\n<li><strong><em>Enjoyment of the process of\u00a0achievement<\/em><\/strong> (&#8220;I hate thinking about these kinds of priorities &#8211; I&#8217;d rather just start doing something!&#8221;)<\/li>\n<li><strong><em>Social support for\u00a0consistently doing the most important things<\/em><\/strong> (&#8220;I&#8217;d love to do this, but my boss\/friends\/family think it&#8217;s a waste of time.\u00a0 If I told them that I spent an afternoon each month thinking about my team&#8217;s priorities they&#8217;d laugh at &#8211; or kill &#8211; me.\u00a0 Then, they&#8217;d ask me to get busy again.&#8221;)<\/li>\n<\/ol>\n<p>What we&#8217;ve found is that, unfortunately, we all frequently have these factors working against\u00a0us when it comes to making the commitment to a more Purposeful team, business, and\/or life.\u00a0 Unfortunately, these challenges\u00a0set\u00a0us all\u00a0up to\u00a0experience a condition that\u00a0I call\u00a0&#8220;Frenzy-holism.&#8221;\u00a0 Read on for the symptoms associated with this all-too-common condition (and barrier to Purposeful Doing).<\/p>\n<p><strong>What are the symptoms of the &#8220;Frenzy-holic?&#8221;<\/strong> Before I go on it might be valuable to say that I am going to discuss this condition as someone who experiences it himself from time-to-time &#8211; which makes judgment of the condition impossible.\u00a0 The Frenzy-holic struggles with Purposeful Doing (much like the alcoholic struggles with being sober) not because he does not agree with consistently doing the most important things (and consistently decreasing time spent in less important things), but because he is currently (and for a variety of reasons &#8211; 5 of which are mentioned above) addicted to the Frenzied lifestyle.\u00a0 What are the major symptoms of Frenzyholic?\u00a0 Here are some our team has observed over the years (in ourselves and others) &#8211; see what you think:<\/p>\n<ul>\n<li>He or she is preoccupied with\u00a0constant activity and\/or work\u00a0(making reflection about\u00a0what is most important very difficult &#8211; sometimes even painful).<\/li>\n<li>He or she\u00a0feels compelled to\u00a0spend longer and longer periods of\u00a0time doing things (regardless of how important they are)\u00a0in order to feel satisfied.<\/li>\n<li>He or she has made unsuccessful efforts to control, cut back, or stop this constant activity level (and may have trouble &#8220;shutting off&#8221; his or her mind at the end of the day).<\/li>\n<li>He or she is restless, moody, depressed, fearful or irritable when not doing something (or when asked to take some significant time to reflect on what it most important).<\/li>\n<li>He or she repeatedly stays at work (or works at home) longer than he or she originally planned to.<\/li>\n<li>He or she consistently jeopardizes or risks the loss of personal happiness, health and\/or significant relationships because of work or the inability to &#8220;slow down.&#8221;<\/li>\n<li>He or she has lied to family members and\/or loved ones about work or about spending more time with them &#8220;when things slow down.&#8221;<\/li>\n<li>He or she uses\u00a0constant activity or work as a way of escaping from problems, relieving an unpleasant mood (such as feelings of helplessness, guilt, anxiety, or depression), or getting out of reflecting on what is most important (and what is less important).<\/li>\n<\/ul>\n<p>It&#8217;s been my experience that a huge challenge to Purposeful Doing is the fact that (like many alcoholics) many of us are proud of being Frenzied.\u00a0 Like many alcoholics are proud of how much alcohol they can consume without passing out, many of us will respond to those who accuse us of being too busy by saying something like, &#8220;I know, I know, I&#8217;m just not happy if I&#8217;m not doing something all the time,&#8221; or &#8220;I should cut back &#8211; maybe next year&#8221; (I&#8217;ve certainly been guilty of this).\u00a0 All the while, feeling as though our ability to &#8220;take&#8221; this sort of lifestyle makes us better leaders or people.\u00a0 To combat this proud (but, perhaps, mistaken)\u00a0response to Frenzy-holism, I think it could be important to make clear the &#8220;fallout&#8221; of Frenzied Leadership &#8211; if you are interested in\u00a0knowing more about the often catastrophic effects of Frenzied leading and living, please read on.<\/p>\n<p><strong>What is the fallout from Frenzied Leadership?<\/strong> <strong> <\/strong>Very often, the\u00a0Frenzied Leader\u00a0leaves quite a bit of carnage in his or her wake &#8211; both professional and personal wreckage.\u00a0 Those who are working with or for the Frenzied Doer often experience what scientists call the \u201cstress contagion effect,\u201d or feeling as though another person\u2019s problems are their own problems.\u00a0 Thus, the frenzied doer spreads the effects of this lifestyle to employees, co-workers, friends, and family members &#8211; creating great strain on their businesses, their co-workers,\u00a0and their loved ones.<\/p>\n<p>Another frequent effect of Frenzied Leadership (and living) that we&#8217;ve observed is what Dr. Martin Seligman\u00a0refers to as\u00a0&#8220;Learned Helplessness.&#8221;\u00a0 Members of Frenzied Teams know that if they complete one task, five more will be assigned to them as soon as they are done.\u00a0 Eventually, one learns that one is helpless in the face of this Frenzied Onslaught &#8211; and this learning often leads to anxiety, depression, and &#8211; eventually &#8211; giving up.\u00a0 The Frenzied Leader may eventually experience the same feelings &#8211; because everything is a priority there is a never-ending pile of work on their desks and no &#8220;light at the end of the work tunnel.&#8221;\u00a0 There is thus no way feel that one can win &#8211; and the only way out is to check out emotionally (stop caring) or to leave the job in search of a more sane culture.\u00a0 Not great choices, but often the only ones that people feel they have under Frenzied Leadership.\u00a0 Obviously, the costs of Frenzied Leadership are not something to take pride in &#8211; knowing how much pain this leadership (and life-)\u00a0style causes is often motivation to begin a commitment to\u00a0increased levels of\u00a0Purposeful Doing.<\/p>\n<p><strong>How can you become part of the Purposeful Doing Movement?<\/strong> If becoming more Purposeful sounds like a good idea to you, here are what we have found to be the 6 steps toward increased Purposeful Doing levels in your business and your life.\u00a0 It is probably important to note that, like almost all aspects of meaningful and long-lasting change, these steps\u00a0can sound simple &#8211; but they are not easy to complete consistently over the &#8220;long haul.&#8221;\u00a0 In fact, because most systems are set up to promote Frenzy-holism, we have found that if teams and individuals do not commit to a systematic approach to implementing these steps, they are already setting themselves up for failure.\u00a0 Descriptions of each step toward Purposeful Doing are below, along with some pointers on how to implement them:<\/p>\n<ol>\n<li><strong><em>Consistently assess Purposeful Doing levels &#8211; in truly valid ways.<\/em> <\/strong>To enhance team-wide Purposeful Doing, it is essential that leaders have some kind of mechanism of validly assessing how many components of Purposeful Doing their team has in their favor at this moment in time.\u00a0\u00a0It should be noted that asking people face-to-face is often a very invalid way of assessing this (most employees are more motivated to say what they think the leader wants to hear rather than what they think &#8211; and many\u00a0are suffering from Frenzy-holism anyway, so they are often poor judges!).\u00a0 We&#8217;ve found that the best way to check this is by asking people what their top 1-5 priorities are &#8211; and seeing how well they match up others&#8217; ideas of what the team&#8217;s top priorities are.\u00a0 Due to team&#8217;s (ever present) perceived time constraints, we&#8217;ve found\u00a0it is\u00a0best to\u00a0do this in an online fashion with various checks to help ensure higher levels of validity for our employees (and the clients that we serve).\u00a0\u00a0For a sample of how we assess how well a team is structured for Purposeful Doing, feel free to <a href=\"http:\/\/www.excellenceuniversity.net\/online\/ebss_promo.php\">click here<\/a>.<\/li>\n<li><strong><em>Identify what it is you and your team would like to do in the next 3-12 months, how you would like to do it, when you would like it done, and who is in charge of what.<\/em> <\/strong>Consistent clarification of your team\u2019s most important initiatives (and thus\u00a0its less important ones) is the first step to\u00a0getting your entire team moving toward\u00a0delivering them.\u00a0 I think it may be helpful to note that, due to the\u00a0inevitable changes that teams encounter throughout the year,\u00a0this clarification must happen on a regular basis throughout the entire year (as opposed to simply 1-2 times).\u00a0 It has been our experience that this process includes\u00a04 major steps:\n<ul>\n<li><strong>A)<\/strong> Identification of\u00a0clear objectives that are the most urgent and\/or important to your\u00a0team (or, &#8220;Primary Objectives&#8221;), such as &#8220;Increase\u00a0financial profits by 10% this quarter&#8221; or &#8220;Promote a culture of excellence and satisfaction throughout the team,&#8221; or &#8220;Recruit and train the best people.&#8221;\u00a0 As indicated above, this process also automatically identified objectives that are less important than Primary Objectives.<\/li>\n<li><strong>B)<\/strong> Promotion of\u00a0a consensus throughout the team about the order of priority of each of your team&#8217;s\u00a0Primary Objectives.\u00a0 Once again, we have found that online voting mechanisms are often effective here.<\/li>\n<li><strong>C)<\/strong> Creation and prioritization of\u00a0the\u00a0<a href=\"http:\/\/www.excellenceuniversity.net\/journal\/61\/smart-goals-what-are-they-how-can-they-help-you-and-why-so-few-really-know-how-to-set-them\">SMART Goals<\/a> that you believe will help you\u00a0fulfill (and track) each of your team&#8217;s Primary Objectives.\u00a0 Similar to the process of prioritizing Primary Objectives, we have found that it is often helpful to prioritize these SMART Goals\u00a0in order of their priority to their respective\u00a0objective (most important\/powerful SMART Goals first).\u00a0 At the end of this step, not only will your team have a good idea about which team objectives are most important, they will also be clear about which SMART Goals are most valuable as well.\u00a0 The team is now structured for Purposeful Doing &#8211; only one more step is needed in this process.<\/li>\n<li><strong>D)<\/strong> Distribution of these\u00a0SMART Goals to the &#8220;right people&#8221; (those who are most likely to achieve them in quality ways and be excited about pursuing and achieving\u00a0them).\u00a0 The most high performance teams that we have encountered know the value of giving goals to people who are show passion and excellence for the goals that they are responsible for delivering on.<\/li>\n<\/ul>\n<\/li>\n<li><strong><em>Monitor the barriers to SMART Goal progress-\u00a0and consistently create\u00a0solutions to overcome these barriers.<\/em> <\/strong>After developing and distributing SMART Goals aligned with a team&#8217;s Primary Objectives, it is essential to monitor\u00a0the progress or these goals regularly &#8211; which allows leaders to\u00a0quickly identify any goal barriers that may arise and quickly begin strategizing to overcome these barriers (rather than waiting until the end of the quarter &#8211; or,\u00a0even worse &#8211; the year to identify problems).\u00a0\u00a0We&#8217;ve found that most leaders report\u00a0feeling as though they do not have the time to consistently monitor all of their employees\u2019 progress on a regular basis.\u00a0 In order to overcome this barrier, we monitor our goal progress and major barriers to progress in an online fashion (usually takes our team between 10-15 minutes, two times per month to report).\u00a0 Regardless of how\u00a0a leader decides to do\u00a0this, it is essential to consistently know the achievement status of your entire team\u2019s Primary Objectives and each objective&#8217;s most critical SMART Goals via a mechanism that is easy to understand and convenient to use for all parties.\u00a0\u00a0This allows a leader and team to\u00a0address major barriers to accomplishing their Primary Objectives\u00a0before they become major problems for the team.<\/li>\n<li><strong><em>Break silos by strengthening consensus.<\/em> <\/strong>Primary Objective and SMART Goal development, prioritization, and tracking is a great way to encourage getting things done consistently.\u00a0 However, &#8220;just doing it\u201d often isn\u2019t enough in today\u2019s competitive marketplace \u2013 your team must work together (often with other teams or organizations) to execute at a level of quality that is satisfying to you,\u00a0each other, and your clients.\u00a0 We&#8217;ve found\u00a0that two critical steps in this process\u00a0are: (1)\u00a0coming to an understanding with your team members on a common definition\u00a0for quality execution and (2) increasing the probability that team members will work together in order to deliver that quality consistently.\u00a0\u00a0It is very important to create and maintain a consensus about what it means to execute in ways that promote sustained organizational excellence and success &#8211; and how each team will benefit from other team&#8217;s success (one of the best ways to promote silos is to have teams believe that\u00a0another teammate&#8217;s success is not in their best interests &#8211; and many systems are set up to promote this belief).\u00a0 Our team uses a 10-item scorecard (based on the 10 characteristics that we believe are associated with &#8220;ideal teammates&#8221;, including ability to create effective SMART Goals and overcome barriers to their completion).\u00a0 This scorecard allow us to get on the same page\u00a0in about 15-30 minutes, once per month &#8211; which brings up another critical point: the need for consensus must be balanced with the need for an efficient way to bring this agreement about.\u00a0 We have found (and\u00a0this is probably not\u00a0a revelation to any of you) that\u00a0this consensus-building\u00a0mechanism must be efficient or\u00a0else it will not be used regularly enough to maintain its effects.\u00a0 On the other hand, we&#8217;ve found that failing to have such a consensus-building mechanism regularly in play also makes\u00a0Purposeful Doing on a team-wide basis nearly impossible.<\/li>\n<li><strong><em>Promote accountability and cooperation through effective, customized,\u00a0consistent\u00a0reward systems.<\/em> <\/strong>After working hard to create objective, goal, and quality clarity, we have found that all of this time and effort can go to waste without an effective, consistent reward system.\u00a0 Effectively rewarding both quality execution and cooperation is an absolute must in high performance\u00a0teams (and lives) &#8211;\u00a0both to encourage success and to retain your most talented and effective employees.\u00a0 To do this well, I believe it is necessary to return to the original (and so often misinterpreted) definition of a \u201creward\u201d: something that actually increases desired behaviors after it is given distributed.\u00a0 In today\u2019s business world, too many \u201creward\u201d systems are not living up to that definition!\u00a0\u00a0Identifying and implementing effective rewards that are customized to powerfully impact every individual&#8217;s behavior on a regular basis is a necessity for Purposeful Doing.\u00a0\u00a0Effective, consistent\u00a0reward systems help to increase and maintain quality levels of execution throughout the year \u2013 not just around \u201cbonus time\u201d or when being evaluated.\u00a0 Once again, due to time constraints most of our rewarding (including the identification of meaningful rewards to our team members,\u00a0the distribution of rewards to those who earned them, and tracking how effective those rewards truly are)is done in an online fashion.<\/li>\n<li><strong><em>Train team members to be personally effective and\u00a0in charge of their own job (and life) satisfaction.<\/em> <\/strong>If you are like most leaders we know,\u00a0you probably have some people\u00a0on your team (or in your life)\u00a0who seem \u201clazy\u201d or \u201cunmotivated\u201d &#8211; no matter what you try to do to motivate them.\u00a0 Although it seems true that some people are simply not interested in excelling, we&#8217;ve found that this all-to-common problem can more often be explained by the fact that so many people have never been trained in the art of personal effectiveness and\/or life satisfaction.\u00a0\u00a0We&#8217;ve found that\u00a0training focused on the following topics often helps teams stay Purposeful:\n<ul>\n<li><strong>Self-Mastery:<\/strong> how to have an effective, satisfying relationship with oneself (including how to stay focused on what is most important, motivate oneself, and create the time needed to get things done well.<\/li>\n<li><strong>Interpersonal Expertise:<\/strong> how to create uplifting, energizing relations with others who can positively impact one&#8217;s work and personal life (including how to communicate effectively, negotiate in win-win ways, and resolve conflict quickly and effectively).<\/li>\n<li><strong>Mission Connection:<\/strong> how to identify one&#8217;s areas of passion and excellence &#8211; and use these areas to positively impact one&#8217;s team, family, and self.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>Some closing thoughts about Purposeful Doing.<\/strong> This article began with some questions that I believe are very important (why do we see epidemics of anxiety, dissatisfaction, disengagement, and depression) &#8211; and ended with some answers that may be equally important.\u00a0 We&#8217;ve found that most Purposeful Doers (whether leaders of companies, of families, or of themselves) tend to focus on 1-5 objectives until they get those objectives running smoothly.\u00a0 Then &#8211; and only then &#8211; they identify 1-5 more objectives to begin doing well.\u00a0 All the while, they seem to have the original definition of wealth in mind for themselves and their team members &#8211; the possession of well being.<\/p>\n<p>We have observed some very stunning results associated with Purposeful Doing &#8211; from increased productivity to enhanced team morale to\u00a0decreased anxiety to lower levels of disengagement.\u00a0 Unfortunately, we believe that up to\u00a099% of individuals and businesses\u00a0are not currently a part of\u00a0the Purposeful Doing Movement\u00a0&#8211;\u00a0and the ramifications of this, we believe run broad and deep in our businesses and in our lives.\u00a0 I hope this article will encourage a few more leaders and individuals to consider Purposeful Doing as a strategy for business and personal success.\u00a0 It seems appropriate to end with a quote\u00a0passed along to me by a colleague of mine\u00a0&#8211; a quote that I believe touched on\u00a0what Jim Collins would come to call\u00a0&#8220;The Hedgehog Principle&#8221; in his classic book\u00a0<strong><em>Good to Great<\/em><\/strong>: \u00a0&#8220;If you want to live free, take your time, go slowly, do few things but do them well.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a business leader, psychologist, and educator, I am\u00a0often amazed by what seems to me to be an epidemic of anxiety, dissatisfaction, disengagement, and depression in this culture.\u00a0\u00a0From the boardrooms to the classrooms to the therapist&#8217;s chair, people\u00a0seem to be\u00a0continuously reporting feeling more overwhelmed (&#8220;work never seems to end&#8221;), less energetic (&#8220;I can&#8217;t seem to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/posts\/66"}],"collection":[{"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/comments?post=66"}],"version-history":[{"count":5,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/posts\/66\/revisions"}],"predecessor-version":[{"id":1157,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/posts\/66\/revisions\/1157"}],"wp:attachment":[{"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/media?parent=66"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/categories?post=66"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.excellenceuniversity.net\/journal\/wp-json\/wp\/v2\/tags?post=66"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}