December 26th, 2010
Well-defined goals (also known as “SMART goals”) are achieved via constant attention to the development of specific, measurable, agreed-upon, realistic, time-bound steps toward fulfilling broader objectives. An indication that this is being attained is reduction in the following major barriers to Execution Excellence:
- fewer instances of individuals wondering what to do (and/or doing nothing) and
- fewer instances of things getting done that others never wanted to have done (and/or on redoing things in a way that is more well-aligned with larger objectives).
For instance, if one has a well-defined goal in relation to an objective (e.g., a SMART goal like this: “Take out all trash every Wednesday before 9AM” in relation to an objective like this: “Keep the office/home neat and clean”), there is less confusion about what to do up-front and fewer instances of energy being either (a) wasted (e.g., Some trash being taken out after the garbage collectors already came – which means energy is already wasted and more may need to be used to bring the trash back in until next week) or (b) not be used by all stake-holders in a way that is aligned with the objective (e.g., Some people taking out trash while others waste time sitting around instead of helping others complete the objective of a neat and clean office/home).
Obviously, a lack of well-defined goals can be a major block to Execution Excellence; it is critical that valuable resources like time, energy and money be focused on getting the most important things done instead of wasted on activities that are not as valuable and/or on having to do things over again.
- NOTE TO THOSE USING THE MISSION FULFILLMENT SYSTEM A common indicator of well-defined goals are fewer instances of social loafing and/or time spent on achievement of goals that are not optimally supportive of important objectives. For example, achievement of an unclear goal like “provide excellent customer service” can leave people confused about what was actually achieved (“excellent customer service” can mean different things to different people), while “shake every customer’s hand and ask each customer how they are doing” indicates what was completed more clearly. Your system indicates strong Goal Clarity via goals that all parties understand on your Progress/People subtab. This subtab is located to the right of the Progress/Items subtab on the upper left-hand side of the main Progress Tab (individual goals can be viewed by clicking on objectives on the Progress/People subtab).
- FOR THOSE WHO ARE NOT ON THE MISSION FULFILLMENT SYSTEM: Click here to for more information and click here to sign up.
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