Excellence University Blog

Organizational Execution Crisis

Welcome to the Excellence University (EU) Journal. EU is an association of organizations all committed to providing the highest quality on site and online training in three core areas: Business Excellence, Personal Effectiveness, and Life Satisfaction.

December 26th, 2010

WATER Tip: Well-defined Vision

by Dr. Brian Higley

Well-defined visions are supported by a clear understanding of a team’s primary objectives and a strong appreciation for these objectives. One indication of a well-defined vision is a team-wide feeling of being challenged to improve regularly (which can result in a feeling of forward-movement and decreased levels of boredom), while avoiding taking on too much challenge at one time (resulting in feelings of being overwhelmed). Read the rest of this article »

December 26th, 2010

WATER Tip: Well-defined Goals

by Dr. Brian Higley

Well-defined goals (also known as “SMART goals”) are achieved via constant attention to the development of specific, measurable, agreed-upon, realistic, time-bound steps toward fulfilling broader objectives.  An indication that this is being attained is reduction in the following major barriers to Execution Excellence: Read the rest of this article »

December 26th, 2010

WATER Tip: Aligned Goals

by Dr. Brian Higley

Good goal alignment is achieved via constant attention to how well the achievement of clear goals (the specific, measurable steps toward fulfilling broader primary objectives) actually bring about desired outcomes (or, a team or individual’s primary objectives).  An indication of good goal alignment is a reduction of two major barriers to Execution Excellence:

Read the rest of this article »

December 26th, 2010

WATER Tip: Well-defined Activities

by Dr. Brian Higley

Well-defined activities can be extremely helpful when SMART Goals are not being achieved regularly due to confusion about how to do so.  Activity clarity is achieved by breaking down SMART Goals into extremely small, simple tasks that are either “done” or “not done.”  When broken down well enough, there is no way to say that these small activities are “almost done”; they are either completed or not completed (which is why we often call them “Yes-No Activities”).

For example, one Yes-No Activity necessary for the achievement of the SMART Goal “Take out all trash every Wednesday before 9AM” might be: “Pick up the trash in the waste basket (in a specific room)” another Yes-No Activity might be: “Put the trash on the dumpster.”  These small activities are Yes-No Activities because they are either done or not done.  An answer to the  question: “Is the trash currently in the dumpster?” can only properly be answered in two ways: (a) “yes, it is” or (b) “no, it is not.”  The ability to break SMART Goals down into well-defined activities is a critical skill associated with Execution Excellence.  On the other hand, inability to do so is one of the most powerful contributors to the Execution Crisis. Read the rest of this article »

December 26th, 2010

WATER Tip: Aligned Activities

by Dr. Brian Higley

Good activity alignment is achieved via constant attention to how well the completion of simple “Yes-No” Activities (small activities that are either “done or not done”) help with the achievement of SMART Goals (the specific, measurable steps toward fulfilling broader objectives).  An indication of good activity alignment is reduction in two major barriers to Execution Excellence: Read the rest of this article »

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