Excellence University Blog

Organizational Execution Crisis

Welcome to the Excellence University (EU) Journal. EU is an association of organizations all committed to providing the highest quality on site and online training in three core areas: Business Excellence, Personal Effectiveness, and Life Satisfaction.

January 21st, 2013

Adding a User from an Old Plan to a New Plan

by Dr. Brian Higley

The Mission Fulfillment System will not allow you to “Add a New Person” on the People Tab if an account for the individual (i.e., the “Existing Person”) already exists on another plan. Any user already on the system must be added to an additional plan by:



  • Selecting the new plan (from the list under “Name” on the left-hand side of the screen) to which you want to add the Existing Person.



  • Clicking on the “Add Existing Person” link on the upper right-hand side of the screen (under the “Products Tab”). 



  • Locating the Existing Person by first and last name.



  • Clicking on the “Add Person” button on the bottom right-hand side of the screen.

Once this process in complete, the Existing User will added to the new plan.

December 26th, 2010

WATER Tip: Well-defined Vision

by Dr. Brian Higley

Well-defined visions are supported by a clear understanding of a team’s primary objectives and a strong appreciation for these objectives. One indication of a well-defined vision is a team-wide feeling of being challenged to improve regularly (which can result in a feeling of forward-movement and decreased levels of boredom), while avoiding taking on too much challenge at one time (resulting in feelings of being overwhelmed). Read the rest of this article »

December 26th, 2010

WATER Tip: Well-defined Goals

by Dr. Brian Higley

Well-defined goals (also known as “SMART goals”) are achieved via constant attention to the development of specific, measurable, agreed-upon, realistic, time-bound steps toward fulfilling broader objectives.  An indication that this is being attained is reduction in the following major barriers to Execution Excellence: Read the rest of this article »

December 26th, 2010

WATER Tip: Aligned Goals

by Dr. Brian Higley

Good goal alignment is achieved via constant attention to how well the achievement of clear goals (the specific, measurable steps toward fulfilling broader primary objectives) actually bring about desired outcomes (or, a team or individual’s primary objectives).  An indication of good goal alignment is a reduction of two major barriers to Execution Excellence: Read the rest of this article »

December 26th, 2010

WATER Tip: Well-defined Activities

by Dr. Brian Higley

Well-defined activities can be extremely helpful when SMART Goals are not being achieved regularly due to confusion about how to do so.  Activity clarity is achieved by breaking down SMART Goals into extremely small, simple tasks that are either “done” or “not done.”  When broken down well enough, there is no way to say that these small activities are “almost done”; they are either completed or not completed (which is why we often call them “Yes-No Activities”). Read the rest of this article »

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